Privacy Policy

What we collect

When you sign up we fetch your Roblox username, user ID and avatar from Roblox's public API - that's how your account works. Beyond that we keep a record of your points history, offer completions and referrals so your balance stays accurate.

To prevent fraud and protect our community, we collect and store your IP address when you sign up and when you log in. This information is used solely for fraud detection - such as preventing multiple accounts being created from the same location to abuse our rewards system. IP records are retained for as long as they're useful for this purpose. If you wish to request deletion of this data, contact us through Discord.

What we don't collect

No passwords (there aren't any on Icey). No email addresses. No payment info. No real names or physical addresses. Basically nothing beyond your Roblox identity and your activity on this site.

Third-party offers

When you complete offers through our offerwall providers, those providers run under their own privacy policies - we don't control what they collect. We pass them your Roblox username so they can credit your completions. We never sell your data to anyone, full stop.

Claim chat

When you redeem an item you get a claim page with a chat thread on it, so you can arrange delivery with our team. Those messages are stored on our own servers - no outside chat provider is involved, and we don't send them anywhere else. We keep them as a record of the delivery, so please don't share anything private in there. We will never ask for your Roblox password.

Your data & your rights

We keep your account data for as long as your account is active. Your username and avatar may appear in our public live activity feed - if you want off, just ask. If you ever want your account fully deleted, message us on Discord and we'll wipe it within 30 days. Same goes for any questions about the data we hold.

Reach us on Discord: discord.gg/iceygg